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- [Narrator] The New
Hampshire National Guard

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has been partially mobilized
over the last month

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as a result of the emergency declaration

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to address to COVID-19 crisis,

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and is providing a wide variety of support

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to assist New Hampshire communities.

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- We've set up alternate care sites,

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really, throughout the state.

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So our larger sites are around
colleges for the most part,

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so at NHTI, UNH, Keene
State, Plymouth State.

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Southern New Hampshire University

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was actually the first site that we did,

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and that was kind of the
pilot that we set up.

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We set the model there,

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and then we exported that
model across the state.

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We have a warehousing and
distribution task force.

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These are folks that are taking in

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the strategic national stockpile from DHHS

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and breaking down the packages

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and then distributing
that throughout the state

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to hospitals or first responders,

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folks that need some protective equipment,

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who are kind of on the front lines.

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We have a call center task force,

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which has just stood up today,

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predominately made up of
157th Air Wing Airmen.

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- We're getting the
airmen into the computers

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and starting to actually take claims.

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The system is completely
inundated by all sorts of claims,

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whether or not people are getting money,

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because so many people are out of work.

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So we're here to help
un-inundate the system

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so that we can get those claims processed

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so that people can start
getting their money.

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- [Narrator] This crisis is
taking many service members

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out of their usual comfort zones.

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Senior Airman Jake Bumbaca,

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a crew chief for New Hampshire's
157th Air Refueling Wing

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and the Air Force's most
advanced air refueler,

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the KC-46 Pegasus,

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today is processing claims

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for New Hampshire's
Employment Security Office.

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- We've answered the state's
call for all hands on deck

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to help in any way that
we can with this virus

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and the situation that
our country's facing.

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Right now, specifically,
I'm answering calls

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for the New Hampshire
Employment Benefits Center,

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where they're obviously
very swamped with calls,

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and they needed more people
to answer those calls.